A Telegram bot for your business: what it can do, what drives the price and how it is built
A Telegram bot takes orders and payments and sends leads to your CRM. The difference between a bot and a Mini App, what affects the price and the stages of a…
In Uzbekistan Telegram is the main messenger for most people, so a bot lets you serve customers where it is most convenient for them — in the app they already use.
What a bot can do
- Show a catalogue and take orders.
- Accept payments through Payme, Click and Uzum.
- Book appointments and services.
- Answer common questions and pass harder ones to an operator.
- Send leads straight to a manager or your CRM.
- Handle internal tasks for staff: reports, reminders, order status.
A regular bot or a Telegram Mini App
A regular bot works through buttons and messages — ideal for short flows. A Mini App is a full web app inside Telegram: a catalogue with photos, a cart, filters and an account area. Customers install nothing and don’t register — they are recognised by their Telegram account.
What affects the price
- The number and complexity of flows.
- Whether you need an admin panel to manage products, prices, texts and orders yourself.
- Integrations: payment providers, CRM, 1C, Google Sheets, your website.
- The number of languages (Uzbek, Russian, English).
- Extras such as a Mini App or artificial intelligence.
The exact price is given in a staged estimate after these factors are analysed.
Project stages
- Agreeing on the task and flows.
- A prototype of texts, buttons and screens.
- Development, admin panel and integrations.
- Testing with a real order and payment.
- Launch and support.
Important: the data is yours
All customers and orders should be stored in a database on your server, with Telegram being only the interface. Then a website or mobile app can be connected to the same database whenever needed.
TARKHAN builds Telegram bots and Mini Apps with an admin panel, payments and CRM integration. Our ready-made products include Telegram Shop and a channel manager bot.